All Questions Answered in Bengali

789b FAQ — All your questions answered in one place

Whatever questions you have about 789b — registration, deposits, withdrawals, gaming, bonuses, or security — you'll find clear, straightforward answers to all of them right here.

30+ FAQ
7 Category
Fully in Bengali
Last Updated: 2026

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Registration & Account

How to register, age requirements, KYC verification, and account-related questions answered.

Deposits & Withdrawals

How to make a deposit, how long it takes to arrive, the withdrawal process, and minimum limits.

Bonuses & Promotions

Everything you need to know about the welcome bonus, wagering requirements, cashback, and referral bonuses.

Gaming & Sports

Game selection, live betting rules, RTP information, and troubleshooting technical issues.

Security & Privacy

Account security, data protection, and how to prevent suspicious activity.

Responsible Gaming

Information on self-exclusion, deposit limits, cooling-off periods, and problem gambling prevention.

To register at 789b, you need an active mobile number, an email address, and a strong password. Registration is completely free. After signing up, you'll need to verify your number via mobile OTP. To process future withdrawals, you'll also need to complete KYC verification using your national ID.

No. Each person may only hold one account at 789b. If multiple accounts are detected, all of them will be terminated and balances may be forfeited. Play fair and stick to one account.

789b is strictly for users aged 18 and above. Age is verified during registration. Any account belonging to a minor will be terminated immediately.

After logging in, you can update your email address and phone number from Account Settings, though identity verification will be required. To change your name, contact support and submit the relevant documentation.

Log in → go to the "Deposit" section → select a payment method (Mobile Banking or Bank Transfer) → enter the amount → complete the payment following the on-screen instructions. In most cases, deposits are credited to your account within 5–15 minutes.

The minimum deposit at 789b varies depending on the payment method. Mobile banking options generally have a lower minimum. A maximum limit also applies — visit the deposit page for full details.

Please wait 30 minutes first. If the deposit still hasn't arrived, contact 789b support via Live Chat or email with a screenshot of your payment or transaction number. We'll get it sorted quickly.

789b does not charge any deposit fees. However, your mobile banking provider or bank may apply their own transfer charges — this depends on your payment provider's policy.

Withdrawal requests are typically processed within 1–24 hours. Mobile Banking is generally faster, while Bank Transfers may take 1–3 business days. Delays may occur if KYC verification has not been completed.

KYC (Know Your Customer) verification confirms your identity and keeps your account secure. It also helps prevent money laundering and fraud. Without completed KYC, withdrawals may be held.

The reason for rejection is usually communicated via email. Common reasons include incomplete KYC, unmet bonus wagering requirements, or incorrect payment details. Resolve the issue and reapply, or contact support for assistance.

When you register at 789b and make your first deposit, the welcome bonus is credited to your account automatically. For bonus amount and terms, Promotions Page See details. Wagering requirements must be met before bonus funds can be withdrawn.

A Wagering Requirement means you must place bets a set number of times before withdrawing bonus funds. For example: if a 100 BDT bonus has a 10x wagering requirement, you must wager a total of 1,000 BDT before withdrawing. Always read the bonus terms carefully.

Expired bonuses are automatically cancelled, and any winnings earned from them may also be voided. Make sure to complete the wagering requirements within the bonus validity period after receiving it.

789b offers slots, Live Casino, Sports Betting, bingo, fish games, and much more. Through partnerships with world-renowned game providers, thousands of games are available to play.

No, you don't need to download a separate app. You can access and play all games on 789b.si directly through your mobile browser. The site is fully mobile-optimized and works smoothly on both Android and iPhone.

In most cases, logging back in will restore your game to its previous state. For Sports Betting, any bet that was already live at the time of disconnection will remain active. If you experience any issues, please contact support.

No. 789b never sells or shares your personal information with third parties. Your data is kept strictly confidential except where required by law. To learn more, Privacy Policy Read.

Change your password immediately. If you're unable to log in, contact support — we'll temporarily lock the account and investigate. Make sure to enable 2FA going forward.

Always go directly to 789b.si. Do not log in through any other link. 789b never sends login links via SMS or messages. If you notice anything suspicious, report it to support.

Enable a cooling-off period or Self-Exclusion from your account settings. During a cooling-off period, deposits are disabled; with Self-Exclusion, your account is fully locked. For more details, On the Responsible Gaming page, See details.

Log in → Account Settings → Responsible Gaming section → Set Deposit Limit. You can set daily, weekly, or monthly limits. Decreasing a limit takes effect immediately; increasing one takes effect after 24–72 hours.

Your balance remains safe throughout the Self-Exclusion period. Once it ends, you can log back in to withdraw or use your balance. Permanent Self-Exclusion does not allow account access to be restored.
If you can't find the answer to your question here, contact our support team — we're always ready to help.

Still have questions? Contact Support

If you can't find your answer in the FAQ, our expert support team is always ready to help.

Live Chat

The fastest way to get immediate help. Average response time under 2 minutes.

Available 24/7
Email Support

For detailed issues, reach us by email. We typically respond within 2–4 hours.

Self-Service

Manage your own password reset, KYC submission, and account limits directly from your account settings.

Round-the-Clock

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Get to Know 789b Better

The 789b FAQ section is updated regularly. Whenever there are changes to new features, payment methods, or policies, you'll find out here first.

Our goal is to make sure you're never left confused by a question. That's why we aim to provide clear answers to every query. If you can't find something here, let us know via support and we'll consider adding it to the FAQ.

Remember — 789b will never ask for your password, OTP, or banking details by phone or message. If anyone requests this information, it is a scam.

All official communications from 789b come exclusively from the 789b.si domain. Do not trust any other site or contact number.
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18+ Only. Please gamble responsibly.

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